Most of our packages go by UPS Ground - if you have special shipping requirements, please email us, we'll do our best to accommodate!
orders $9.99 and under - $8.50
orders $10.00 to $49.99 - $12.00
orders $50.00 to $99.99 - $18.00
orders $100.00 to $199.99 - $20.00
orders over $200.00 - $22.00
a few large, very heavy or fragile items have an additional charge for shipping, noted in the item description -
We are happy to ship your order internationally - we send many, many packages overseas! Please see international shipping costs for information.
We are happy to ship your order internationally - we send many, many packages overseas!
Shipping costs added by our "shopping cart" are for orders in the continental US (lower 48 states) - please email us with what you'd like, and we will weigh the package to give you the best shipping cost. International packages generally go by USPS. Insurance is not always available with foreign shipments.
All applicable customs fees, duties and taxes are the responsibility of the customer.
We will take returns for whatever reason - none of our things are "new", it is all estate merchandise, and one of a kind!
We try to accurately describe and photo items, but please ask any questions before you buy.
We will refund the purchase price if notified within 48 hours of receipt - the item must be shipped back to us within five business days. Please insure, and pack securely.
If the item is not the same, or in the same condition as it was sold, no refunds will be given.
We don't offer holiday wrapping (sorry!) but hand package every order carefully and neatly using new materials with recycled content for the package cushioning and fill, and a plain recycled box. We're picky about packing, to give our customers the best of all worlds - packages which are safe, secure, and green!
Q
: What are my payment options?
A
: We accept Visa/MasterCard through our merchant account, as well as PayPal and of course, checks and money orders as well.
Q
: I live outside the continental US how much will it cost to ship my item?
A
: It depends on where you live. Different rates apply for Alaska, and Hawaii, as well as internationally. Just e-mail us with your location and we'll send you a shipping quote.
Q
: How soon will my item ship?
A
: Most orders ship within the first full business day after receipt of payment. Orders paid for with checks will be held till checks clear.
Q
: How good is your packing?
A
: Excellent! We've received lots of compliments, and since we use recycled materials whenever possible, it's green to!
Q
: Why 1stopretroshop.com?
A
: After more then ten years in the antique business, we needed a home for all this wonderful vintage retro stuff. And with some of the lowest prices online, we're sure that you will find what you're looking for!
Q
: What if my item arrives damaged or broken?
A
: All of our domestic packages are fully insured ( insurance is not always available on some USPS international packages.) Please notify us of any damage within 48 hours of the receipt of the package and we'll be able to handle the entire insurance claims process for you from our end.We'll need photos of the damage to the item (digital photos attached to an email are fine.) and the original shipping box to start processing your claim.
Please send digital photos to help@1stopretroshop.com
Contact us at
1StopRetroShop.com c/o Laurel Leaf Farm
W5272 Advance Rd Monroe, WI
53566-9634
or us e-mail at help@1stopretroshop.com
